When the founder of a small, independent eyeglass and optometry shop began coaching, he felt stuck trying to grow the business while juggling everything on his own. Through coaching, he gained clarity on where to focus his energy, enhanced his customer experience, and developed a more effective leadership approach. As he learned to delegate, streamline operations, and improve community outreach, his confidence grew, and the business began to attract more loyal clients. Over time, he shifted from simply trying to keep up to running his business with clear direction and renewed purpose.

After two years in a communication slump, a couple felt disconnected—each buried in work and side projects. Through Marc’s guided exercises and joint goal-setting, they learned active-listening techniques and scheduled weekly ‘passion dates.’ Six months later, they moved in together, launched a business on their mutual hobby, and feel more supported and in sync than ever.

A CEO needed clarity on missed deadlines and poor handoffs in her 40-person company. Marc conducted confidential interviews across leadership and front-line teams to map pain points in communication, training, and decision-making. They instituted a standardized messaging platform, clear meeting protocols, and a monthly ‘Culture KPI’ review. Within three quarters, productivity rose 20% and net profit jumped 12%.